

When it comes to the digital record, we’ve felt your pain. For the last six years, our team have run and worked within a large firm charged with recording court cases and producing transcripts across Australia – many of which were due on the same day. We can empathize with the challenges that digital has introduced to your courts, and think we can help.
In today’s economy, it makes sense to spread your investment over months rather than pay a lump sum up-front. Throughout the term of the contract, you get the tools you need to run your courts and administer our applications while we look after the technology service delivery, security, support and maintenance.
All of our products are designed to reduce the time between when the record is produced and when it is delivered – and we are always striving to close that gap even more. Ultimately, the faster we can get your records from A to B, the faster your court participants can get access to the record.
Our software runs securely on an encrypted connection protected by DigiCert, a recognized leader in web security. Best in class security technologies and best procedures drastically reduce the risk of sensitive materials falling into the wrong hands.
When you subscribe to our products, you don’t have to pay a prohibitive support contract to solve simple problems. Our online knowledge base is available to our clients 24/7 – putting the answers you need at your fingertips when you need them. If that’s not enough, we also offer live chat, priority email and telephone support to our Priority Support clients. We aim to deliver a great product experience every time and understand the unique urgency and importance of satisfactorily resolving our clients’ issues.
We have worked hard to build solutions that are cost-recovery aware. This means you can offset costs by realizing latent value in existing assets and services.
Our CRS Labs program allows us to refine and enhance our software, making it more reliable, usable and efficient. We design and test each application update inside real, operating court recording and reporting operations before we release them to you. That gives us valuable insight and a healthy appreciation for what works and what doesn’t in your operations.
We believe that as technology improves, software should become easier to use – not harder. Just because an application has 100 powerful functions, doesn’t mean they should all be visible at once. On the other hand, they shouldn’t be buried in layers of menus. We put a lot of time into making our software user-friendly and logical – so you don’t have to spend hours looking for ‘that button’.

As a Court Administrator, you can publish the recordings of your trials to the Court.fm playback portal, where it can be accessed by your Judges, Clerks and their clerks within minutes of the spoken word.
Attorneys and Prosecutors can use the integrated order portal to request access on a Case by Case basis, or register for regular use via a Firm Subscription.

What do you do if you simply don’t have any Reporters available on site to take down the record?
LiveCopy delivers your digital court audio and log notes to Court Reporters on your WAN while the recording is still being made. Court Reporters can start working while the file updates automatically, rewinding and fast forwarding without any chance of affecting the original audio recording.

The modern digital record production process calls for modern solutions – paper forms, clipboards and unwieldy spreadsheets belong in the past. Cortex gives organizations clear visibility and control over their record production operations via their web browser.
Operating via a secure and scalable cloud, Cortex facilitates resource management, recording bookings, transcript production and even transcript ordering and online payment.